refund-policy

Refund Policy

Proposal Point provides digital matrimonial membership services. By purchasing membership, users agree to the following refund terms.

1. Membership Payments

Membership payments are generally non-refundable once payment is successfully processed and membership access is activated.

2. Duplicate Transactions

If a user is charged multiple times accidentally for the same membership transaction, the duplicate payment may be reviewed and refunded after verification.

3. Technical Errors

If payment is deducted but membership is not activated due to technical issues, users should contact support with transaction details for investigation.

4. Refund Approval

Any approved refund may take several business days depending on the payment gateway, bank, or wallet provider.

5. Misuse

Accounts suspended due to fake information, policy violations, abuse, or fraudulent activities are not eligible for refunds.

6. Contact

Email: [email protected]
Phone: 03338559323