Terms & Conditions
By using Family Proposal (Proposal Point), you agree to comply with the following Terms & Conditions. Please read them carefully before using our website and services.
1. Eligibility
Users must provide accurate, complete, and genuine information while creating matrimonial profiles. Fake, misleading, or fraudulent profiles are strictly prohibited.
2. Account Responsibility
Users are responsible for maintaining confidentiality of login credentials and all activities performed through their account.
3. Profile Approval
All profiles are subject to admin review and approval. Family Proposal reserves the right to approve, reject, suspend, or remove any profile without prior notice.
4. Membership Services
Certain features require paid membership access. The standard membership fee is Rs. 5000 for 6 months unless updated by management.
Membership benefits may include:
- Profile search access
- Messaging features
- Latest profile browsing
- Premium dashboard access
- Proposal communication features
5. Membership Renewal
If a user renews membership before expiry, the additional duration will be added to the existing membership validity period.
6. Data Deletion
- Incomplete signup profiles may be deleted after one month.
- Inactive approved users may be deleted after one year of inactivity.
- Expired memberships not renewed within six months may result in profile deletion.
7. User Conduct
Users must not misuse the platform, send abusive messages, upload false information, or engage in illegal or harmful activities.
8. Complaint Handling Mechanism
If a user has any complaint regarding services, payments, membership, profile access, or any other issue, they may contact us via email or phone.
Complaints are acknowledged within 2 working days and resolved within approximately 7 working days depending on the nature of the issue.
Complaints are acknowledged within 2 working days and resolved within approximately 7 working days depending on the nature of the issue.
9. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes arising shall fall under the jurisdiction of the competent courts of Pakistan.
10. Limitation of Liability
Family Proposal acts only as a matrimonial platform and does not guarantee marriage outcomes, compatibility, or authenticity of user profiles.
11. Changes to Terms
Family Proposal reserves the right to update or modify these Terms & Conditions at any time without prior notice.
12. Contact Information